Thursday, April 26, 2012

Website issues

Couple of things:
My goals seem to be broken, it appears as:
Exercise: 77%
Second goal, no title, no information whatsoever: 0%
Third goal: "0 Workouts Completed"
This seemed to have happened just after I finished my first goal.
Second:
My Cardio Kick Start Program still says I'm on day 1 and that I've only completed one workout. I have finished my second workout and am on day 4 right now.
Finally, as mentioned in other posts, time seems to be completely off. I have a workout that I completed yesterday, and it counts as one completed today.|||The web team is looking into a fix for the workout time being incorrect on the webpage. It always appears as GMT.
For the other issues you noticed, are those all when viewing from the website, or in-game?
Lastly, which platform are you using?|||I'm having the same issue with workouts not showing up. I've done 2 now but only one is showing in my groups. It's there in my summary though. Not a big deal but maybe something to look into.|||


The web team is looking into a fix for the workout time being incorrect on the webpage. It always appears as GMT.
For the other issues you noticed, are those all when viewing from the website, or in-game?
Lastly, which platform are you using?

All of these issues are with the website, everything seems fine ingame. PS3.
I just completed my second goal, and the website now looks like this:

Note that it says minutes instead of hours. And prior to completing my second goal I still had two bars at 0%.
|||Thanks you. This has been sent to the online team and we will investigate.|||I'm seeing some other issues:
- Did 2 workouts today, only 1 shows up (the last one) on the website
- Under programs it shows I'm on the 9 week program, Day 1 Workout 1, whereas in the game I am on Day 3 Workout 3.
- Website has a banner saying I have no upcoming workouts in the calendar and to start a program, but I already have a program started and upcoming workouts show up in the game.
- Clicking on calendar shows a bunch of random upcoming workouts that I have not set. Maybe this is because I had started a program earlier to test and quit out of it?|||wow the website tells me that my all time heart rate is 300bpm, now thats impressive!? Many of the other stats are incorrect also on the website.
To name a few:
  • My height, weight and other personal information wasnt transferred to the website and my birthday was different.

  • I've done two workouts and its showing as three workouts.

  • on my second workout the site shows i've completed 75% of my 9 week program.

  • Theres two lines on the heartrate graph, not sure why? Theres no legend.

  • Every time I click on another member of the groups profile the screen goes blank.

I've noticed many more issues, but these are the only ones that spring to mind at the moment.
I hope they iron this out quickly, I feel like the victim of false advertising here, surely it should state on the box that the website is only at the beta stage......Is it legal to sell something falsely like this, I could understand if it said on the box "at some point in the future you'll be able to view your actual stats on the website when we've finished working on it, but for the meantime, we're going to charge you full price for something that doesnt quite work yet so that you'll get frustrated enough to help us find all the problems". Oh well at least the website actually lets me log in now!
I'm also hoping they'll release a patch soon for the xbox version, as there are no end of bugs in it, it actually froze my xbox yesterday completely during loading an exercise :) No other game has ever managed to do that. Body tracking is working very well though, even on the floor! Although it can be a little slow on the goalkeeping exercise.
|||at least you can get into your profile on the website ( not game console ) it keeps giving me a time out error and i cant and never have been able to get into website on pc ............. any ideas would be greatly appreciated|||


at least you can get into your profile on the website ( not game console ) it keeps giving me a time out error and i cant and never have been able to get into website on pc ............. any ideas would be greatly appreciated

Is it asking you to enter your personal details even though you've already logged in? If so, enter a new EA ID and be sure to click on the "check availability icon" to the right of the text entry box, when it says available fill in the other details and then click on the lets get started button at the bottom, this should then bring up another pop up box asking if you want to take part in some sort of information gathering program, after you've accepted that, then you should be able to proceed into your journal page. At this point you'll be able to enjoy the innacuracy of the information and marvel at the lack of description of what the graphs actually mean :)|||nope wont even let me log in at all ................... ihavent even seen my lorunal online yet i can get it on wii console but not on pc |||oops missed some .............. i can log into my master account on ea but cant get any of my info on ea activve 2 up ????|||Might be worth clearing your internet cache on your browser? Not sure it'll make a difference though.

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